This discussion topic has been answered Discussion topic: TNT via Discovery +

This message was authored by: Anonymous · ‎23 Mar 2025

Hi. I find I can't watch cycling now that it's TNT via Duscovery+. I've spoken to Sky who were very unhelpful and said I'd have to speak to Discovery +. That's despite the in screen message saying to contact Sky! We have the premium Discovery+ and shouldn't have an issue. Has anyone else had a problem please?

I'm currently trying to watch live cycling and getting this message,

Sorry this content isn't available with your current pass from your affiliated provider. Visit our Help Centre for more information.

We pay for TNT via BT.

Thank you

This message was authored by: SKY1992bf · ‎23 Mar 2025

@Anonymous if you are paying bt directly for tnt sports on sky then it's a bt account issue not a sky one, so you would need to speak to bt to resolve

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: AndrewF_UK · ‎23 Mar 2025

Hi @Anonymous can you watch it on Discovery+ on other devices?

Im wondering if TNT when bought via BT has limitations and maybe it doesn't allow you to watch it on Sky. I'm just hypothesising though, but it would be good to know if you can watch that on your phone for example?

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

This message was authored by: SKY1992bf · ‎23 Mar 2025

@Anonymous if you are paying bt directly for tnt sports on sky then it's a bt account issue not a sky one, so you would need to speak to bt to resolve

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Anonymous · ‎24 Mar 2025

Hi. Thank you for your help. It appears the issue is with Sky. Sky Streaming does not have viewing cards. The system expects a viewing card number.

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