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Discussion topic: Succession poor image quality

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This message was authored by magicrevolver This message was authored by: magicrevolver

Succession poor image quality

The first episode of the latest series of Succession was very poor quality for a supposed HD channel. Very pixelated in dark areas with that strange flashing effect I've seen on other HBO shows through Sky. Anyone else notice this? The quality of the actual show was great, shame it was let down by the poor image.

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This message was authored by DigBick This message was authored by: DigBick

Re: Succession poor image quality

I found the sound quality of Succession poor.  I also found some other Sky channels sound poor, but the adverts were clear.

 

This message was authored by BJQ1972 This message was authored by: BJQ1972

Re: Succession poor image quality


@magicrevolver wrote:

The first episode of the latest series of Succession was very poor quality for a supposed HD channel. Very pixelated in dark areas with that strange flashing effect I've seen on other HBO shows through Sky. Anyone else notice this? The quality of the actual show was great, shame it was let down by the poor image.


Have you got an OLED TV by any chance?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Succession poor image quality

Posted by a Superuser, not a Sky employee. Find out more

@DigBick wrote:

I found the sound quality of Succession poor.  


It may be suffering the common curse of having been mixed for a sound system using at least three channels: these audio tracks typically don't reproduce well on standard left/right TV speakers.  If you don't already have one, adding even a cheap soundbar can make a significant difference to clarity.

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This message was authored by merv60 This message was authored by: merv60

Re: Succession poor image quality

  I recall a lot of complaints about the picture quality of the TV series The Outsider a while back, also an HBO show. I found I was able to improve the picture by switching to Film mode on my TV.

magicrevolver
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This message was authored by magicrevolver This message was authored by: magicrevolver

Re: Succession poor image quality

No it's not a OLED. 

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Succession poor image quality

Posted by a Sky employee

Hey @magicrevolver,

 

Can you give some more detail on which part of the picture looks off to you? Also if you have any images that really helps in getting it looked at 😊

Chloe-W22

Community Manager

 

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magicrevolver
Topic Author
This message was authored by magicrevolver This message was authored by: magicrevolver

Re: Succession poor image quality

Sure. It's very grainy and 'blocky' on dark areas and there are lines across the screen at some points. I hope these pics illustrate some examples.

1AD97440-ABF4-4CBC-8B60-33BA5C5A9ADB.jpeg

ABCD1560-40EC-4896-B790-53FC995EC47F.jpeg

54ACDCB1-C8CB-4CBD-86B3-4E9C0DF4E0B5.jpeg

This message was authored by BJQ1972 This message was authored by: BJQ1972

Re: Succession poor image quality

The strange lines always show if you display the OSD/time banner. What does it look like without that?

This message was authored by LGUser This message was authored by: LGUser

Re: Succession poor image quality

@magicrevolverHow does the first episode of the new season of Succession look if you watch a downloaded copy?

magicrevolver
Topic Author
This message was authored by magicrevolver This message was authored by: magicrevolver

Re: Succession poor image quality

I've taken an image best I can whilst not on pause.

In darks areas there is a lot of banding and pixelation. It kind of flashes too. Perhaps I should take a video. It's the same on the recorded as well as the downloaded version. This is from the downloaded version.

72773424-090A-4682-82E8-ED0C13DA547C.jpeg

magicrevolver
Topic Author
This message was authored by magicrevolver This message was authored by: magicrevolver

Re: Succession poor image quality

No difference between downloaded or recorded.

This message was authored by LGUser This message was authored by: LGUser

Re: Succession poor image quality

@magicrevolver @Are you watching from a Q box or a mini? I noticed that with a mini, really dark scenes look better on the Q box. 

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Succession poor image quality

Posted by a Sky employee

Thanks alot for those! I'll get it sent over to be looked into😊

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

magicrevolver
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This message was authored by magicrevolver This message was authored by: magicrevolver

Re: Succession poor image quality

It's from a regular Q box (non UHD)

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