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Discussion topic: Sound & Vision not in sync

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This message was authored by saloon94 This message was authored by: saloon94

Sound & Vision not in sync

Why is the sound out of sync. Tried changing the sound settings, rebooting the TV but still the same 

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This message was authored by Pocherman This message was authored by: Pocherman

Re: Sound & Vision not in sync

I've got the same problem and also the screen freezes but the sound continues.  Then I get a blank screen and asks me to wait while it reloads which can take up to half a minute.  I have tried rebooting the TV and I have also rebooted the router but the same problem persists.  It seems to be worse in the evenings.  Is this a problem with the TV or is it a broadband problem?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sound & Vision not in sync

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Sound & Vision not in sync

@Pocherman I have also had it twice this evening with my Stream freezing and then rebooting 😞 

(Please Note: I am Neurodivergent )
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