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This discussion topic has been answered Discussion topic: S.W.A.T S8 E22 - currently unavailable

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This message was authored by: Daniel0210

Re: Swat season 8 episode 22

Posted by a Superuser, not a Sky employee. Find out more

@Rodders_ 

I have moved your post into a thread already discussing this issue.


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This message was authored by: Yvonne105

Re: S.W.A.T S8 E22 - currently unavailable

Mine is just a Black Sreen but you can hear what's going on ???

This message was authored by: Tippster

Re: S.W.A.T S8 E22 - currently unavailable

I had a reply from Sky today to my email I sent about the blank screen with sound.

 

As much use as normal, replied by saying that they were already aware (ignoring the fact that my email was sent about 36 hours earlier than their reply) & as expected, they are looking into it!

This message was authored by: Dee5678

Re: S.W.A.T S8 E22 - currently unavailable

Is this ever going to be rectified? 

This message was authored by: MightyQuinn

Re: Swat season 8 episode 22

Posted by a Superuser, not a Sky employee. Find out more

@Rodders_ wrote:
I get halfway through watching swat season 8 episode 22 and after ad break 2 i get black screen and only sound ..has bern like this for 3 days on sky stream

Hi @Rodders_   Have you reported it to viewer relations viewerR@sky.uk ?

This message was authored by: Goby22

Re: Swat season 8 episode 22

People have reported it to them and they still haven't fixed it 

seems like a pointless exercise 

This message was authored by: glennmandrews

Re: Swat season 8 episode 22

Your post 80 of 81 so take a guess if it's been reported 

This message was authored by: glennmandrews

Re: S.W.A.T S8 E22 - currently unavailable

When is this being fixed this is incompetence 

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable

Post 37 is from a sky employee who also reported the blank screen issue to the support teams but I do agree it has now been 5 days since the original episode should've been available and we are still unable to watch this episode. 

How much do we pay for our sky package? and even years later the issues especially with sky glass are so frustrating. It is completely unacceptable! 

I do feel like if this episode doesn't become available today we are going to have a long wait because of the teams are going to break up for Christmas!!

 

Can @Chloe-W22 maybe update us on when this episode will be fixed? 

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
This message was authored by: Chloe-W22

Re: S.W.A.T S8 E22 - currently unavailable

Posted by a Sky employee

Hi there,

 

I'm really sorry that this is still not working, but please be assured that our support teams are aware and working on the fix.

 

I'll update when I know more but users on here for sure, will be quicker than me, so feel free to let your fellow users know if you spot any changes.

 

I'll mark this post as the answer to the thread so other users can easily find the update.

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by: Goby22

Re: S.W.A.T S8 E22 - currently unavailable

If I treated my customers with this much vagueness I would be out of a job. It's the same every day we are looking into it. And they are fixing the issue. 
how hard can this actually be it's only one episode 

come on sky give us an actual answer to what the hell is going on 

This message was authored by: glennmandrews

Re: S.W.A.T S8 E22 - currently unavailable

So is there something wrong with series final episodes as police 24/7 S1E9  season finale is the same as swat .... For the love of god what are we paying for @Chloe-W22 

This message was authored by: Goby22

Re: S.W.A.T S8 E22 - currently unavailable

Clearly paying for the extravagant Xmas party they must all be on as no one is sorting this.  It's a complete joke to all paying customers 

if I don't pay my bill and tell them I'm looking into it I bet there team would be able to cut me off in seconds 

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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable


@Goby22 wrote:

Clearly paying for the extravagant Xmas party they must all be on as no one is sorting this.  It's a complete joke to all paying customers 

if I don't pay my bill and tell them I'm looking into it I bet there team would be able to cut me off in seconds 


Honestly sky glass is the worst decision I've ever made! 

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
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This message was authored by: MartinV

Re: S.W.A.T S8 E22 - currently unavailable

IMG_8835.jpeg

As of 17:10 The episode of SWAT has gone from being able to watch half of it than a blank screen to the episode being currently unavailable and the blue screen again.  

I can only hope this is because support teams have removed the episode and are re uploading it! time will tell!! 

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Sky Glass Gen 1 + Sky Sports + Sky Cinema + TNT + Ad Skipping
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