Skysportsplus

[Norm99]

l basically agree with Michael12341 although my situation is different. I am disabled and housebound and cannot attend games. I have carers coming in and the 8pm kickoffs are always impossible to watch the second half live. Being able to record my preferred match was very important.

Also, with very little hand strength, selecting the game to watch is now more complex as there is more key pressing to be done.

[philcross]

Its not just Rugby League - was the same last night trying to watch some Carabao cup games

[Verdo]

Absolute joke! 
I only have sky sports to watch rugby league. It's now gone from 6/7 live games a week to 1 now. All the rest are on sky sports + and not able to tape. absolutely fuming.

Just been on the phone with a lady who can barely speak a word of English. Didn't help one bit. 
complete waste of money. I will be cancelling 

[Verdo]

£33 a moth to watch 1 game of rugby league a week. Been a customer for 15 years! Whoever came up with the idea of sky sports + and stopping us from being able to record games! Now wanting me to pay £60 to come out of my contract. 
cheers SKY once again looking after your customers 👍🏻

[Mark39]

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@Verdo wrote:

Absolute joke! 
I only have sky sports to watch rugby league. It's now gone from 6/7 live games a week to 1 now. All the rest are on sky sports + and not able to tape. absolutely fuming.

Just been on the phone with a lady who can barely speak a word of English. Didn't help one bit. 
complete waste of money. I will be cancelling 

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Just a reminder that it's the Viewer Relations team for comment: viewerr@sky.uk

[philcross]

Here was my email and the reponse I got - seriously unimpressed as they didn;t really address the issues.

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Good morning Phil,

Thank you for taking some time to contact us about the new Sky Sports+ that launched on 8th August.

If you have Sky Q mini boxes within the home then you will be able to watch Sky Sports+ as well and not just on the main TV.

You've never been able to cast Sky content, whether that's through the Sky Go App or Sky Sports App which is a business decision.

I really appreciate you sharing your feedback with us and we will take your points on board. We’re working hard to maintain the ultimate viewing experience for all customers and will continue to improve this over time.

Many thanks,

Chris

Sky Viewer Relations

Original Message Follows: ------------------------

I am a little unhappy with the latest changes to Sky Sports+ - here is my feedback regarding football and rugby league  

1. Any streamed game I have to watch on my main TV – which means my wife cannot watch her TV programmes  
2. I cannot watch a streamed game on SkySports.com  
3. I cannot watch a streamed game on SkyGo  
4. I cannot cast onto a TV from the SkySports App and its simply too hard to watch a rugby/football game on a 6.2” screen  
5. I cannot record a streamed game to watch later  

This has not created a great experience for me – or my wife. I accept IF I watch on the main TV I have more choice of football  

A simple step forward to would be to allow streamed games to be watched on SkySports.com, or allow the Sky Sports app to be allowed to cast to a TV, or make them available on SkyGo, that way I can at least chose how I watch.  

A not impressed Sky Diamond VIP Member of 22 years  

[mondeo123]

Why put golf on sky sports+ when it's on the golf channel. Why can't they put rugby league match on Instead 

[stellajim]

I totally agree with you. Today Sky has three channels doing the scores and results, two playing golf, and atm playing reruns of old darts matches. Why are people who pay so much money to watch sports not able to watch their team when they are playing? Sort it out Sky, you don't need three channels reporting the same results at the same time.

[stellajim]

I believe you that Sky told you that information, but I think what they told you was **bleep**.