Remote control

[Je55ica2010]

My remote control is not working now I've changed the battery still nothing I have to use the remote control from another room can you send me a new remote thank you 

[Daniel0210]

@Je55ica2010 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Do you have

• Sky+
• Sky Q
• Sky Glass
• Stream 

[GD1]

@Je55ica2010  Your post has been moved from the accessibility board as it is unrelated to Skys accessibility services.

Nothing can or will happen on the back of your post as no one at Sky knows who you are from your login.

You haven;'t said which box you have, is it  Sky+HD, Sky Q or Sky Stream?

[Daniel0210]

@Je55ica2010 

And your duplicate thread just saying remote control has been removed. 

[Anonymous]

Hi I dont have any remotes for the boxes in my bedroom . I cant use the lounge one and my last two have broken when dropped . Can you send me a remote please . 

[Daniel0210]

@Anonymous 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

If you have Sky Q (you haven't said) if you follow this link it should send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?