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Discussion topic: Re: How do I speak to a live person at Geek Squad?

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This message was authored by: michaelantony

Message posted on ‎11 Nov 2025 11:22 AM

Re: How do I speak to a live person at Geek Squad?

box not working properly need an ingernear

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This message was authored by: GD1

Message posted on ‎11 Nov 2025 11:39 AM

Re: How do I speak to a live person at Geek Squad?

Posted by a Superuser, not a Sky employee. Find out more

@michaelantony  What box do you have?  Sky+HD or Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎11 Nov 2025 02:14 PM - last edited: ‎11 Nov 2025 02:49 PM

Re: How do I speak to a live person at Geek Squad?

Posted by a Superuser, not a Sky employee. Find out more

@michaelantony 

 

Perhaps be aware that 'Geek Squad' itself was a Best Buy / Carphone Warehouse brand name between 2006 and 2017 which no longer operates in the UK, and is now associated here with various online support scams.  It's still a legitimate business in the USA and Canada as a subsidiary of Best Buy. 

 

https://en.wikipedia.org/wiki/Geek_Squad 

 

From 2017 onwards the Carphone Warehouse/Dixons/Currys version was branded as 'Team Knowhow'

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