Watch from start not working on U&Drama

[Robgosty]

As above "watch from start" not working on drama, screen prompts come up o\k but when it says "ready to watch" at the top and you click on it nothing happens, tried using speech button and no joy, workd fine on other chsnnels

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147