Paying for adult channel even though ive not had sky+ for 2 yrs

[Ants12]

I'm being billed for tvx  or adult channel not sure it's been so long. I've not had the sky+ box for 2yrs. And the company who do the billing you can't contact and I don't have any of the details of my sky+ box .. basically a scam that sky allow. You can't cancel... 

[GD1]

@Ants12  If you're paying for a 3rd party Channel and not through Sky I'm not sure how you can be holding Sky responsible?  These channels manage their own subscriptions so your best bet is to complain directly with them.

[Ants12]

They allow this to happen through their devices, that's what puts some of the responsibility on sky... 

[GD1]

@Ants12  Aggain no, the issue is with the channel directly, would you blame Samsung for issues with channels they show on their TV?

[caesarome]

It is your responsibility to cancel any service with any supplier you no longer have any need for.

[TimmyBGood]

@Ants12 

As indicated in other posts, Sky cannot deny any legal UK channel an EPG listing.  Billing disputes would be with the channel owner(s)

[ozsat]

Are you being billed by Sky on your monthly Sky Bill? Or are they deducting payment elsewhere?

Sky can not pass your payment details on to a third-party channel - so it would seem somebody has logged into the channel's website and entered your payment details.

I think if you try and activate these channels on your Sky box - it only gives you contact details for the channel direct to activate them.

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@Ants12 wrote:

They allow this to happen through their devices, that's what puts some of the responsibility on sky... 

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[Ants12]

If you can find them an they will want information from me on viewing card details from a box I had 2 yrs ago .. again bringing sky into this this which you say they have no part of... 

[Ants12]

This was signed up to maybe 10 15 yrs ago I dunno forgot all about it moved upgraded to skyq etc I've tried to looking for this company but they are elusive. Apparently can only cancel through the post.. its 2023.. an I don't even have the relivent details.. this is like my previous attempts to get some where with this going no where.. cheers. 

[ozsat]

The viewing card number is a part of the request from the channel  on their website and telephone when the activation details are entered.

If you call Viaplay or BT - they have to ask as well as Sky will not provide it.

They use the viewing card number to activate the Sky card - they do not get the card number from Sky. The caller has to provide the card number.

But if you feel it is an old card - then Sky may be able to provide you with the old card number to provide to the third party channel.

If you cancel you Sky subscription - you also need to notify any third-party channels as well.

Even if you cancel Sky TV - the third party channels will continue to work.

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@Ants12 wrote:

If you can find them an they will want information from me on viewing card details from a box I had 2 yrs ago .. again bringing sky into this this which you say they have no part of... 

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[Daniel0210]

@Ants12 

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@ozsat wrote:

Are you being billed by Sky on your monthly Sky Bill? Or are they deducting payment elsewhere?

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[Ants12]

Elsewhere

[Daniel0210]

@Ants12 

Have you cancelled your payments to this company? 

[Ants12]

No It's MG Global Entertainment  an they bill 12.99 a month.. I just thought I'd ask on here if anyone has had any dealings with them as sky provide the platform. I'm gonna have to find out through sky my old details V card etc but I've searched this MG lot an can't find anything that's relevant..  

[ozsat]

I've messaged you a 'phone number for their main office

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@Ants12 wrote:

No It's MG Global Entertainment  an they bill 12.99 a month.. I just thought I'd ask on here if anyone has had any dealings with them as sky provide the platform. I'm gonna have to find out through sky my old details V card etc but I've searched this MG lot an can't find anything that's relevant..  

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