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This discussion topic is read only This discussion topic has been answered Discussion topic: Paramount+ stuck logo 26/04

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This message was authored by: nomis47

Re: Paramount + not working

It is without doubt the most unreliable app on sky I've never had a problem with any of the other ones but paramount plus is a joke 

This message was authored by: IronManTStark

Re: Paramount + not working

I agree, I love the app, and the shows etc, but it is so annoying at times!!

This message was authored by: mr.tickle

Re: Problems with Paramount+

Posted by a Superuser, not a Sky employee. Find out more

@Gem1284 wrote:

I had the same issue, I restarted my router and it worked again.


That will have been a coincidence in timings. As can be seen in the link @ozsat  posted earlier, it was a wider problem affecting all Paramount+ users, not only Sky Paramount+ users. It was completely wrecked from about 17:30-20:30 according to that graph, then came back. Asking here "how long will it be" would only have yeilded speculation from other Sky customers  - none of us here would have been the Paramount+ staff working furiously to fix whatever broke.

 

--
I do not have a sig other than this message. SkyQ.
Enjoying HDR with 4k Blu-Ray, Amazon, YouTube and gaming since 2016.
This message was authored by: xenon81

Re: Paramount + not working


@IronManTStark wrote:

well - I restared the puck, took the power cable out for about 2 mins and finally got it back - I have made a compaint to Sky - not that it will get me anywhere, GL folks aon resolving it!


DownDetector shows there was a major problem with Paramount+ from around 17:30-20:00. It was down on all platforms. I couldn't get it working on my TV's built in app or Amazon Firestick.

This message was authored by: Lyndie

Paramountl

Paramount has been off all might

This message was authored by: Ztormchaser

Re: Paramount + not working

Back on now, hope everyone else is. Didn't do anything just left it a few hours and it loaded.👊🏻

This message was authored by: Chloe-W22 Answer

Re: Paramount

Posted by a Sky employee

@ozsat wrote:

There are currently issues with Paramount+ with many UK cusotmers on several platforms unabile to access it.

 

https://downdetector.co.uk/status/paramountplus/


Morning all,

 

I'm really sorry to see Paramount+ on Sky Q was experiencing some issues last night. I can confirm this was resolved quickly by our support teams.

 

I'll close this thread for now, but thank you for using the Sky Community Help Forum 💪

Chloe-W22

Sky Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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