I just realised that this is a bit of a "hornet's nest" - reading through an existing 8 page discussion. Anyhow, it seems that from my Sky account I can see that I have the "basic" App (thanks), but I cannot see any option to upgrade. What exactly am I missing ?
OK, job done. The trick was to select the correct "platform" i.e. on Sky Q (TV), as opposed to either the website or App. It could have been made clearer - or consistent across the three options. Thanks.
