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Discussion topic: Netflix unresponsive
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This message was authored by: Ryan+Black
Message posted on 02 Oct 2026 08:11 PM
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Netflix unresponsive
Can get as far as the profile screen and then nothing, can't get any further on my sky q box
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This message was authored by: -Heather-
Posted by a Sky employee
Message posted on 03 Oct 2026 09:11 AM
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Re: Netflix unresponsive
Hi @Ryan+Black, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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