Netflix sky hacked

[mouli]

My sky Netflix was hacked

[MarkGoldsmith · Accepted solution]

You need to contact Netflix customer support if your Netflix account has been hacked. (https://help.netflix.com/en/contactus) 

I'd strongly recommended you reset the password on your Netflix account and ensure the password is a complex password that you don't use for any other account (https://help.netflix.com/en/node/13243) 

[ozsat]

Seems to be a really common issue with Netflix - not just those who subscribe via Sky but in general

[AndrewF_UK]

Yeah Netflix accounts are a big target for hackers, the chances are the credentials you use to login on Netflix have been stolen previously and released online. Typically hackers try known usernames and passwords from other sites on Netflix in the hope of gaining access, and because many people recycle passwords this is quite effective. 

A good tip is to register for haveibeenpwned.com which will identify if your email address has any security issues.

Its always advisable to use a different password on each website, preferably with two factor authentication. Apps like 1Password can make this easy to manage. 

[Annie+UK]

@AndrewF_UK I stopped using 1Password and LastPass as they got hacked and I lost confidence in them

I use KeepassXC with an offline database these days so that I still get browser integration but I have control of all the data

[AndrewF_UK]

I'll check it out 👍

[Marksdonnah]

Our Netflix account included in our package has been hacked and we want to get rid of it and open a new one ?

how can we do this 

[MarkGoldsmith]

You need to contact Netflix customer support if your Netflix account has been hacked. (https://help.netflix.com/en/contactus) 

I'd strongly recommended you reset the password on your Netflix account and ensure the password is a complex password that you don't use for any other account (https://help.netflix.com/en/node/13243) 

You have to contact Netflix support anyway if you want them to unlink your Sky account from your current Netflix account so you may as well just contact them and get control back of your account 

[ZyloKai]

Can someone combine this thread with https://helpforum.sky.com/t5/What-s-On/Netflix-sky-hacked/td-p/4931384
No need for both. Thanks. 🙂