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Discussion topic: Missing channel Disney plus

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This message was authored by: Cbro3

Message posted on ‎14 Aug 2026 10:33 AM

Missing channel Disney plus

We have had Starlink fitted and all the Sky channels in our package are working but Disney plus is saying it's unavailable- can you assist please?

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎14 Aug 2026 10:39 AM

Re: Missing channel Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@Cbro3  Which sky tv platform do you have 

 

sky plus, sky Q , glass or stream 


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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎14 Aug 2026 07:48 PM

Re: Missing channel Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@Cbro3 

 

Disney+ is an app, not a channel.

 

Was this working on Sky hardware using your previous broadband connection?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: xenon81

Message posted on ‎14 Aug 2026 07:54 PM

Re: Missing channel Disney plus

@TimmyBGood wrote:

@Cbro3 

 

Disney+ is an app, not a channel.

They might be referring to the Disney+ Cinema channel on 305, I don't know why changing broadband would affect that, but the original post is a bit unclear.

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This message was authored by: TimmyBGood

Message posted on ‎14 Aug 2026 08:01 PM

Re: Missing channel Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@xenon81 

 

Changing ISP might glich an app if it's doing something silly like storing network information locally.

 

Give the mention of Starlink, there's also the distinct possibility of some weird interaction going on.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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