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Discussion topic: Iplayer

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This message was authored by: Simon19872

Iplayer

I can't seem to watch the World Cup in UHD on my iplayer app

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This message was authored by: GD1

Re: Iplayer

Posted by a Superuser, not a Sky employee. Find out more

@Simon19872  Your post has been moved from the Sky Go App and iPlayer are two separate apps.

 

You don't say with Sky Platform this is on either?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: nigea99

Re: Iplayer

Posted by a Superuser, not a Sky employee. Find out more

@Simon19872 wrote:

I can't seem to watch the World Cup in UHD on my iplayer app


hi @Simon19872 

 

If you have SKY Q then you need to be aware that only the latest boxes (Hardware version 32B2xxx) have an iplayer version that supports UHD

 

Even though 32B1xxx boxes support HLG/HDR for SKY content the BBC app supplied does not support it

 

We generally recommend using the TVs own apps or other more recent tech such as Firesticks & Apple TV boxes 

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