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Discussion topic: ITV3

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Jennifers2324
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This message was authored by Jennifers2324 This message was authored by: Jennifers2324

ITV3

‎17 Jan 2023 12:30 PM

My SkyQ TV Guide is showing ITV3 as not showing any programmes on Saturday. All it says is This is ITV3HD. from 6am  Saturday till 6am Sunday. I know that the Snooker is on ITV3 on Saturday so how am I going to watch it if the Guide says there is nothing on?! I am totally frustrated by this. Has anyone got any ideas please? Thanks in Advance!

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caesarome
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Re: ITV3

‎17 Jan 2023 12:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Mine is the same @Jennifers2324 so it might be worth sending an email to the Viewer Relations team about this -  viewerR@sky.uk

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caesarome
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Superuser
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Re: ITV3

‎17 Jan 2023 12:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Mine is the same @Jennifers2324 so it might be worth sending an email to the Viewer Relations team about this -  viewerR@sky.uk

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Re: ITV3

‎17 Jan 2023 12:41 PM - last edited: ‎17 Jan 2023 12:46 PM

@Jennifers2324 wrote:

My SkyQ TV Guide is showing ITV3 as not showing any programmes on Saturday. All it says is This is ITV3HD. from 6am  Saturday till 6am Sunday. I know that the Snooker is on ITV3 on Saturday so how am I going to watch it if the Guide says there is nothing on?! I am totally frustrated by this. Has anyone got any ideas please? Thanks in Advance!

This happens sometimes. It's just a glitch in the system. It'll resolve itself, I'm sure.

It's the same for ITV3 HD on the Sky TV Guide website:

TattedPupper_0-1673959487078.png

 

I would suspect ITV were not quick enough to update their listings for Sky. (I don't know if there's a  deadline for listings and ITV missed it). Or there's a glitch from where Sky get and ITV send their EPG data.

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Chloe-W22
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Re: ITV3

‎18 Jan 2023 02:03 PM

Posted by a Sky employee

Looks like this has been updated now!

Chloe-W22

Community Manager

 

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Jennifers2324
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Re: ITV3

‎19 Jan 2023 09:03 AM

I am pleased to say that it has now been updated!! Thanks for all suggestions!

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