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Discussion topic: I can't find bluetooth discovery mode on my Sky Soundbox

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This message was authored by markmark0858 This message was authored by: markmark0858

I can't find bluetooth discovery mode on my Sky Soundbox

I can't find bluetooth discovery mode on my Sky Soundbox to pair my new phone. my last one is paired, so I must have done it somehow!

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: I can't find bluetooth discovery mode on my Sky Soundbox

Posted by a Superuser, not a Sky employee. Find out more

Hi @markmark0858 

 

Bluetooth discovery mode is one of the connections that cycle through when you press the bottom left button on your Soundbox remote 

 

This is the page from the manual 

 

IMG_4514.jpeg

If you are just hearing the word "Bluetooth" then I think you are already paired to a device 

 

I have also attached a photo of the guide to reset your Bluetooth settings 

 

IMG_4515.png

 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

markmark0858
Topic Author
This message was authored by markmark0858 This message was authored by: markmark0858

Re: I can't find bluetooth discovery mode on my Sky Soundbox

Thanks very much for this. I thought the solution was found as the box was still paired to my old phone.

But I've unpaired it now, and still no discoverable mode with flashing light.

Any ideas?

markmark0858
Topic Author
This message was authored by markmark0858 This message was authored by: markmark0858

Re: I can't find bluetooth discovery mode on my Sky Soundbox

Ah, I disconnected from mains, and reconnected and at last have discovery mode.

Many thanks again!

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: I can't find bluetooth discovery mode on my Sky Soundbox

Posted by a Superuser, not a Sky employee. Find out more

Hi @markmark0858 

 

Did you try the "reset Bluetooth?"

 

hold in the input button on the soundbox itself for 6/7 seconds (it's the little button on top - second from the left) 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: I can't find bluetooth discovery mode on my Sky Soundbox

Posted by a Superuser, not a Sky employee. Find out more

Thanks for confirming @markmark0858 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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