HBO PP

[Suziwong+tong]

Can anyone tell me why my HBO APP says Get Access on Sky.

I had thought that I downloaded the app and it would automatically show up.

Thank you 

[SKY1992bf]

@Suziwong+tong  Have you activated your basic with ads free subscriptions through your sky hardware?

[TimmyBGood]

---

@Suziwong+tong wrote:

I had thought that I downloaded the app and it would automatically show up.

---

Downloaded onto what?

A Max app on a non-Sky device cannot know about the Sky subscription unless the same account credentials are used.

[Suziwong+tong]

Hi, I may not have explained myself.

We got HBO max free on 26March along with Disney +.

Once I have activated HBO, we tried to watch TNT cycle yesterday and it tells me to get access via Sky but yet I can watch other things.

Any Ideas please 

[Angel_Aka · Accepted solution]

---

@Suziwong+tong wrote:

Hi, I may not have explained myself.

We got HBO max free on 26March along with Disney +.

Once I have activated HBO, we tried to watch TNT cycle yesterday and it tells me to get access via Sky but yet I can watch other things.

Any Ideas please 

---

A TNT Sports subscription is required to watch most sport via HBO Max.

The 'free' subscription you get with Sky only gives access to Entertainment content (with ads).  

[TimmyBGood]

---

@Suziwong+tong wrote:

We got HBO max free on 26March along with Disney +.

We get the lowest possible tier 'free'.  On HBO not even 'Premium' has Sports content.

Once I have activated HBO, we tried to watch TNT cycle yesterday and it tells me to get access via Sky but yet I can watch other things.

See above. 

---