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Discussion topic: Disney +

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This message was authored by: denyse

Disney +

My Disney + has been linked to daughters account. It has been renewing account since May-she has Disney without ads., so a £4 payment. Contacted Sky numerous times told it will renew but never does. Told it is Disney issue , Disney say Sky issue. Have had to take out a normal subscription to watch. Any suggestions?
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This message was authored by: LJB-C

Re: Disney +

Posted by a Sky employee

Hello @denyse, thanks for getting in touch. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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