@londonboy90
Sky+ or Sky Q?
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.
If a message displays “no satellite signal” it usually relates to your dish alignment. If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
