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Discussion topic: Christmas Movies

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This message was authored by Jacko78 This message was authored by: Jacko78

Christmas Movies

The few christmas movies that are currently available on sky are only available in SD (standard definition).

Why are they not HD or UHD please?


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This message was authored by Samraj This message was authored by: Samraj Answer

Re: Christmas Movies

Posted by a Sky employee

Hi, everyone 👋🏽

 

This issue should be resolved now 🎉

 

If anyone needs anything else, Sky Community is available for you 24/7 - I highly recommend getting involved with the community by engaging in discussions with others 🙂

View this Answer within the discussion

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This message was authored by nolte This message was authored by: nolte

Re: Christmas Movies

Posted by a Superuser, not a Sky employee. Find out more

That would seem strange. For sky cinema, I think all films are available in HD.

 

There is the christmas24 movie channel which is not part of sky cinema, these I think are sd as they are lower budget productions.

 

What are some of the movies, for example?

How are you viewing films? Ie on the channel/linear or from on demand.

---------
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Jacko78
Topic Author
This message was authored by Jacko78 This message was authored by: Jacko78

Re: Christmas Movies

These are the typical films that sky always have available such as elf which last year was definitely available in UHD

 

I select them through sky cinema

 

All the latest films such as dune are still available to me in all formats so it's not a setting

This message was authored by LaurenM2 This message was authored by: LaurenM2

Re: Christmas Movies

I am having the same issue today. Other films o can get in UHD, so not sure why they are only available in standard definition

This message was authored by nolte This message was authored by: nolte

Re: Christmas Movies

Posted by a Superuser, not a Sky employee. Find out more

So checking on my sky q,  while on t he sky cinema tab it is only sd for the Christmas movies selections, there is no option for 'other formats'.

 

You could email viewer relations at viewerR@sky.uk

Mention the sky system you have (q, glass, stream, hd+)

 

I know with voice search on sky q, if I say "Christmas movies", it brings up a n array of films from the various choices.

There does seem more on it with the sky cinema logo than on the Christmas tab on sky cinema.

---------
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Jacko78
Topic Author
This message was authored by Jacko78 This message was authored by: Jacko78

Re: Christmas Movies

That is a great solution, thank you

 

Voice recognition pulls them all up in all formats including UHD 

 

Odd little glitch on sky Q though 

This message was authored by mumblesj This message was authored by: mumblesj

Re: Christmas Movies

I tried the blue button and said Christmas movies and it works, thank you 

This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Christmas Movies

Posted by a Sky employee

Hi all,

 

Thanks for posting and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

 

I've just checked my Sky Q box and can see there are films in HD: Elf and Arthur Christmas but some others like Love Actually and The Holiday are in SD. Let me see if I can find an answer internally on why this would be?

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by Samraj This message was authored by: Samraj Answer

Re: Christmas Movies

Posted by a Sky employee

Hi, everyone 👋🏽

 

This issue should be resolved now 🎉

 

If anyone needs anything else, Sky Community is available for you 24/7 - I highly recommend getting involved with the community by engaging in discussions with others 🙂

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