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This discussion topic has been answered Discussion topic: Chicago pd s12 e5

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This message was authored by: Sharr47

Re: Chicago pd s12 e5

Thank you for info 

I'm watching now on uhd

xx

This message was authored by: GTMAS1

Chicago Pd S12: E5 Black screen

I am on Sky Glass and Chicago Pd goes black after the first ad. Is there a work around to resolve this please. 

This message was authored by: MarkGoldsmith

Re: Chicago Pd S12: E5 Black screen

Posted by a Superuser, not a Sky employee. Find out more

@GTMAS1 wrote:

I am on Sky Glass and Chicago Pd goes black after the first ad. Is there a work around to resolve this please. 


The workaround is to watch it in UHD or on Sky Go

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This message was authored by: Jporch316

Re: Shows going to voice only no picture

Posted by a Superuser, not a Sky employee. Find out more

@vivch wrote:

I have all one Chicago on my playlist and for the second week running Chicago PD goes black screen and voice only? Doesn’t happen on fire or Med? Is the same on my puck as my glass


It's a known issue workaround is to watch in uhd or on Sky go 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: Jackson7

Chicago PD series picture goes off after first add interval only get dound

Why does Chicago PD picture go off after first add interval only get sound?

This message was authored by: Mark39

Re: Chicago PD series picture goes off after first add interval only get dound

Posted by a Superuser, not a Sky employee. Find out more

@Jackson7 wrote:

Why does Chicago PD picture go off after first add interval only get sound?


See the post immediately before yours. 

This message was authored by: Lizzydrippin50

Sky playlist first half of programme played fine but then no picture just sound.

Why would my sky glass tv or puck during play back of program just play sound and not pictures 

 

This message was authored by: MissP-123

Re: Sky playlist first half of programme played fine but then no picture just sound.

That always happens to me on Friday whilst watching Chicago PD

This message was authored by: Lizzydrippin50

Re: Sky playlist first half of programme played fine but then no picture just sound.

Is it Chicago PD then as it's happens in the last 2 episodes. 

This message was authored by: Gren

Blank screen

Whenever we watch Chicago PD on catch Up we only have sound, no picture

This message was authored by: lettice

Re: Chicago pd s12 e5

Posted by a Superuser, not a Sky employee. Find out more

@Gren @Lizzydrippin50 @MissP-123 

 

Have moved you post and replies to this ongoing issue thread.

Read the posts here and the answered post.

In the meantime, you can watch the episode on Sky Go or and only if you have the uhd  pack on Sky Stream/Glass, the uhd version plays out fine, it seems only the hd version is causing the issue.

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This message was authored by: Ian306

Re: Chicago pd s12 e5

We're just going round in circles here.

 

No I don't have sky go....no I don't have uhd. Sort the problem out Sky and stop leaving it to non sky employees to offer platitudes and useless workarounds. 

 

 

This message was authored by: Rich271

Re: Chicago pd s12 e5

I agree. I don't have either just want this sorted 

This message was authored by: Needmydoomwatch

Re: Chicago pd s12 e5

10th June, the issues is not fixed. Chicago PD s12 e5 &e 6  black screen and audio only after the fist ad break. 

I don't have UHD and I bought a 65" Sky Glass because I can't see a thing on my phone.

Why is this still an issue? Why have Sky not resolved this in what should be an inconvenience in delaying their morning coffee? 

This message was authored by: NicoleMcCallum

Re: Chicago pd s12 e5

I have just logged in to My Sky account and there is an offer for UHD free for two months. I'm guessing they're doing this as a work around for now.

 

This may resolve the issue for a little bit?

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