Channel 5 keeps going back to start of programme

[4500andy]

Is anyone having issues on channel 5 as keeps going back to start on programme 

[xenon81]

This was a problem for everyone. The first part of Police Interceptors was repeated 4 times. 

[Daveyboy10_3]

Channel 5 streaming and app getting mega problems with. Just tried to watch police interceptors . First part ok, then adverts which kept freezing trying to fast forward and then starts back at the beginning of the programme again. This has happened four times now . I sm getting really annoyed. Can anyone help?? Just been trying to get some sense from the stupid ai bot. No chance there!!!

[4500andy]

Thankyou for your reply . This was exactly what we were watching so it's great to know it wasn't a problem our end 

[Daniel0210]

@Daveyboy10_3 

It was already posted about on the What's on board but doesn't state what TV platform they were watching on

https://helpforum.sky.com/t5/What-s-On/Channel-5-keeps-going-back-to-start-of-programme/td-p/5365346 

[Daniel0210]

@4500andy 

What TV platform were you watching on- Glass, Stream Sky+ or Sky Q? There is one other report of this on the Stream board. 

[GeoffH]

I just checked my recording from last night and can see the problem: after each ad break it starts again. What a strange thing to happen!

The download version of S25E16 is fine.

[xenon81]

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@Daniel0210 wrote:

@4500andy 

What TV platform were you watching on- Glass, Stream Sky+ or Sky Q? There is one other report of this on the Stream board. 

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It was a problem with Channel 5's broadcast of the programme and affected all platforms; Freeview, Sky, Virgin, etc

[Daniel0210]

@Daveyboy10_3 

Your post has been moved into this thread in view of the post from @xenon81 

@xenon81 

I'm surprised there haven't been more posts in that case.