Discussion topic: Can’t access Discoveryplus
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Message posted on 16 May 2025 08:55 PM
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Can’t access Discoveryplus
I am a Sky subscriber and also pay for TNT subscription. I have tried to access discovery plus to watch some other televised rugby matches but keep getting asked to scan a QR code and upgrade my Sky subscription????
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All Replies
Message posted on 17 May 2025 11:13 AM
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Re: Can’t access Discoveryplus
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 19 May 2025 01:49 PM
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Re: Can’t access Discoveryplus
I have been assisted by the Sky Technical team on Saturday but to date I still can't access Discovery plus despite being a TnT subscriber
Message posted on 19 May 2025 02:25 PM
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Re: Can’t access Discoveryplus
Hi @Burfs
Your post has been escalated again to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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