This discussion topic has been answered Discussion topic: Amazon Prime app

This message was authored by: JudyAnn · ‎11 Oct 2025

Amazon Prime App workinon my phone but not my smart TV for renting or buying a film.

HELP PLEASE!,,

This message was authored by: Annie+UK · ‎11 Oct 2025

Check the service status:

https://downdetector.co.uk/status/amazon-prime-instant-video/

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

View this Answer within the discussion

This message was authored by: Annie+UK · ‎11 Oct 2025

Check the service status:

https://downdetector.co.uk/status/amazon-prime-instant-video/

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

This message was authored by: GD1 · ‎11 Oct 2025

@JudyAnn Unless this is on Sky Q or Sky Glass/Stream any app issues on a non Sky device is not Sky's problem.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: JudyAnn · ‎12 Oct 2025

Thanks! I solved the problem by renting the film on another device. Then I did off-on with Sky. This time when I tried the Prime app all worked and the film wa great! 😊

This discussion topic has been answered Discussion topic: Amazon Prime app

Amazon Prime app

Re: Amazon Prime app

All Replies

Re: Amazon Prime app

Re: Amazon Prime app

Re: Amazon Prime app

Was this discussion not helpful?

Search Sky Community

Start a new discussion