Congratulations to JimM1, Top Contributor for January 2024!

Community member since Sep 9, 2023

375 Posts
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Re: Can add more that 11 smart devices 26 Feb 2024 @Lornanz It may be possible that your devices are having trouble connecting to a specific band on the sky router. If you know for certain that the device operates say on the 2.4ghz band, then you may ...
Re: Telephone and WiFi outages on full fibre after upgrade with old router 26 Feb 2024 @Horus59 Hopefully you managed to see the other post, as we have not seen your logs but you do seem to be in a very similar issue, i am copying the same to you.Please read the post that is below to th...
Re: Returns query 27 Jan 2024 @Redtilda6 Hopefully you have kept the reciept for the return postage to the sky return centre.You would be quicker to call SKY again and the advisor will explain how to upload the recieptto the site ...
Re: My broadband isn’t stable 01 Jan 2024 @Travellingkat  They do, but when you have an intermitant issue like you have, and you do NOT call them directllythe will never know, If you have a landline calling 150 get's you to SKY and you have t...
Re: How do I add the printer's mac address to my router's mac filtering? 29 Dec 2023 @TimPalarm If your printer has a WPS you should try that as an option to join printers can be a pain at the best of times, i had similar issues and eventually, just connected to the USB from printer t...

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Selection Process

At the end of each month we will review activity in the community and look for anyone giving exceptional help and support to fellow members, someone who is enthusiastic, knowledgeable and friendly.

If you’re lucky enough to be chosen for the month, you’ll be featured on this page, receive a special Top Contributors badge, and we’ll be in touch with a personal thank you from the team.