something wrong with my land line

[AJ+SKY]

When I phone my land line it is engaged and if I phone from my land line it ends the call. Where do go to find out if there are problems.

[Daniel0210]

@AJ+SKY 
If you haven’t already please try the troubleshooting in this link…
https://www.sky.com/help/articles/fix-phone-problems-start 

[AJ+SKY]

It says there are no problems.

If I follow the link it asks me if I have interenet calls.

There should be a direct link to see if there is a problem with my land line, hopefully.

[caesarome]

@AJ+SKY 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Tom-W19]

Hi AJ+SKY

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.