sky talk sheild

[PAULuk55]

Been getting this error for days.  How to get around it

Whoops, there's been an error

There's been an error loading the page and we can't change your settings right now. If you've just activated Sky Talk Shield it can take up to 24 hours before you can make changes. Please try again later.

[Mark39]

You can use your phone keypad to add starred or blocked numbers, if that helps?

https://www.sky.com/help/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-using-s...

There's no way to get past the error message online, I'm afraid. 

[PAULuk55]

when i follow the link i get

Whoops, there's been an error

There's been an error loading the page and we can't change your settings right now. If you've just activated Sky Talk Shield it can take up to 24 hours before you can make changes. Please try again later.

[Mark39]

@PAULuk55 did you try the link in my post? 

[PAULuk55]

Yes. Tried the link. Doesn't work.  So discovered that can't add or delete numbers via mobile or windows pc.

I have to use land line 1780 and add each number via hand set.  That seems to work. 

[Mark39]

Works fine for me. Must be an issue with your browser.

[PAULuk55]

Was on the sky technician and support for about 45 minutes. They sent lots of links and text which didn't work and they then said it would only work via landline so I used that and it seems to work. They couldn't fix the issue so we gave up.