my phone line just crackles. It was all fine up until yesterday and the online help is unhelpful as it takes me round in circles and gets me nowhere.
I cant ring as the line crackles and I have limited mobile connection where I live. I simply want to report a fault and yes, I have completed the online help to no effect
Posted by a Superuser, not a Sky employee. Find out more
@RJT44 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
More information about this process can be found in the link below.
Update – We are still looking to help you RJT44. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂
It's a pitty sky doesn't use my declared email address rather than their default setting to my sky mail which I haven't used in years, so despite your requests to contact me, I simply haven't seen your efforts.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
It's a pitty sky doesn't use my declared email address rather than their default setting to my sky mail which I haven't used in years, so despite your requests to contact me, I simply haven't seen your efforts.
You don't need to an email prompt. Just look out for the blue/red chat bubble here.
Check the email address linked to your Sky account.
