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Discussion topic: no voice light on router

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This message was authored by gordon16 This message was authored by: gordon16

no voice light on router

no voice light on router and no calls can be made or recieved 

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This message was authored by caesarome This message was authored by: caesarome

Re: no voice light on router

Posted by a Superuser, not a Sky employee. Find out more

Was it working prior to today ?

Are you new to Sky ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: no voice light on router

Posted by a Superuser, not a Sky employee. Find out more

@gordon16 wrote:

no voice light on router and no calls can be made or recieved 


Have you restarted your Hub, by switching it off at the plig for 30 seconds or so?

gordon16
Topic Author
This message was authored by gordon16 This message was authored by: gordon16

Re: no voice light on router

Hi i have rester the router and unplugged the phone to reset it. not sure if its part of the same problem but when i answer the landline it hangs up the call

This message was authored by Mark39 This message was authored by: Mark39

Re: no voice light on router

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

Was it working prior to today ?

Are you new to Sky ?


 

gordon16
Topic Author
This message was authored by gordon16 This message was authored by: gordon16

Re: no voice light on router

yes, my phone has been working fine until yesterday and now when i answer calls on the business landline it hangs up on the customer. thank you for the reply.

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