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Discussion topic: Landline is permanently engaged

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This message was authored by: JJTHEJAMFAN

Landline is permanently engaged

Landline is permanently engaged when receiving incoming calls but I can make outgoing calls to other landlines and mobiles.  Any reason why this should be happening?

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This message was authored by: caesarome

Re: Landline is permanently engaged

Posted by a Superuser, not a Sky employee. Find out more

@JJTHEJAMFAN 

There might be a fault somewhere so see if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by: JJTHEJAMFAN

Re: Landline is permanently engaged

@caesarome Thanks.  Will try this tomorrow and let you know how I get on

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