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Discussion topic: no landline for 4 weeks on a vulnerable person

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This message was authored by Fiona98 This message was authored by: Fiona98

no landline for 4 weeks on a vulnerable person

Why o why do SKY Think its ok to leave a vulnerable lady 87 years old living on her own WITH NO landline for the last 4 weeks?  SEveral calls to the helpdesk - no iengineer visit is allowed and I have to travel over there every week to 'try rebooting the modem/hun? again for the fifth time???????????   This is shocking and fraudulent.   How can I get this resolved if SKY refuse to send an engineer? who is gonna pay for all my time  spent on this issue (being self employed my time is money)????????  I will never recommend SKY to anyone after this