no dial tone

[acudav]

I have just joined sky broadband and talk. I have read most of the other discussions on the forum with a similar issue. The green lights are on, broadband and wifi are working, can make and receive calls but do not have a dial tone. Can someone advise how i can resolve this issue. thanks

[Mark39]

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@acudav wrote:

I have just joined sky broadband and talk. I have read most of the other discussions on the forum with a similar issue. The green lights are on, broadband and wifi are working, can make and receive calls but do not have a dial tone. Can someone advise how i can resolve this issue. thanks

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Including the 'Voice' light? Is your phone plugged into the Hub? It won't work from the wall socket.