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Discussion topic: no dial tone

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This message was authored by: acudav

Message posted on ‎08 Jun 2023 02:30 PM

no dial tone

I have just joined sky broadband and talk. I have read most of the other discussions on the forum with a similar issue. The green lights are on, broadband and wifi are working, can make and receive calls but do not have a dial tone. Can someone advise how i can resolve this issue. thanks

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎08 Jun 2023 03:15 PM - last edited: ‎08 Jun 2023 03:15 PM

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more
@acudav wrote:

I have just joined sky broadband and talk. I have read most of the other discussions on the forum with a similar issue. The green lights are on, broadband and wifi are working, can make and receive calls but do not have a dial tone. Can someone advise how i can resolve this issue. thanks


Including the 'Voice' light? Is your phone plugged into the Hub? It won't work from the wall socket.

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