landline not working

[Mark39]

@Marusa try turning off your Max Hub for 15 minutes (if you have full fibre turn off your ONT at the same time). Failing that, it's best reported to Sky. We can ask Sky's messaging team to contact you here so that you can report it via a private online chat, if you wish.

[Marusa]

I reported last week and haven't heard from sky since. Turned off the box and put it back, this didn't help. There is no test button for landline on the help page, all it is testing is broadband.

[Marusa]

Just to add it would be good to know if actually anything is being checked on your side. We are second week now with no landline and my husband missed the call from GP.

[Daniel0210]

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@Marusa wrote:

it would be good to know if actually anything is being checked on your side. 

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@Marusa 
Not here. If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.