i have upgraded to fibre broadband today and i am on ultra fast since the install my phone line is completely dead i have tried plugging phone into hub but that doesnt work either
Posted by a Superuser, not a Sky employee. Find out more
Is the voice light lit on the hub ?
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Been told by Sky now that we should wait for 24-72 hours once we've plugged the phone into the new router as this is normal after fibre broadband installations.
The phone was previously plugged in to the BT landline socket downstairs, whereas the fibre broadband router is in the spare bedroom upstairs.
