home telephone line not working on hub 6

[PaddyG38b]

have been in touch with sky , have done all the checks they ask me to do but still not working , can anyone help

[Addie15]

Hi there, @PaddyG38b. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147