2

This discussion topic has been answered Discussion topic: Unable to receive calls to landline

Reply
This message was authored by: g123

Unable to receive calls to landline

I have been unable to receive calls to my landline for the past two days. I have checked the service status and it states there is an outage. May be a silly question but, Can anyone tell me exactly what this means please 🥺 Thank you.

Best Answers
This message was authored by: caesarome Answer

Re: Unable to receive calls to landline

Posted by a Superuser, not a Sky employee. Find out more

@g123 

An outage means there is a fault somewhere outside of your property that will be fixed by a company called Openreach to fix, usually such issues are fixed within a few days but can take longer depending on where the fault it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Unable to receive calls to landline

Posted by a Superuser, not a Sky employee. Find out more

@g123 

An outage means there is a fault somewhere outside of your property that will be fixed by a company called Openreach to fix, usually such issues are fixed within a few days but can take longer depending on where the fault it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for g123
Level 1 icon
Topic Author
This message was authored by: g123

Re: Unable to receive calls to landline

Thank you.🙂

Reply