Unable to make or receive phone calls on landline.

[CJ61]

Took out a new contract with Sky on 25th July for Broadband and pay as you talk phone calls. Broadband is working fine, but unable to make or receive phone calls. 

[Mark39 · Accepted solution]

If your Sky Hub has a Voice light which is lit, your phone must be plugged into the socket at the back of the Hub. It won't work when plugged into the wall socket.

If that's not the problem, let us know.

[CJ61]

Thank you Mark39. All sorted 😀

[lily0708]

No that is not the problem

[Daniel0210]

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@lily0708 wrote:

No that is not the problem

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@lily0708 

You've piggybacked onto another thread so if you have a question of other customers you need to ask it.