Unable to make or receive calls

[davierh]

Unable to make or receive calls from landlines, don't have a mobile to call sky, help keeps pointing me to the community. Can someone from sky raise an engineer callout

[Daniel0210]

@davierh 

Is your Broadband working okay? Any recent changes to your Broadband/Talk subscription?

[davierh]

Broadband is working fine, no changes that I know of

[Daniel0210]

@davierh 
I’ve escalated your post to Sky and the Messaging Team should contact you later. If they find a fault on your line they can notify Openreach for you. 

You need to watch out for a post from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Lisa-P1987 · Accepted solution]

Thanks for escalating this. We’ve sent @davierh  an invite to chat.

[Jay114]

Hi I'm unable to make or receive calls or texts. Tried everything online. 
help.

[Daniel0210]

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@Jay114 wrote:

Hi I'm unable to make or receive calls or texts. Tried everything online. 
help.

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@Jay114 

This thread is on the Sky Talk board and is connected to a landline phone issue. You've mentioned texts?