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Discussion topic: Unable to access Sky talk shield settings on website

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This message was authored by: Mouse101

Message posted on ‎24 Aug 2024 10:13 AM

Unable to access Sky talk shield settings on website

I wanted to add a number to my safe list, logged on, but got a message: Whoops, sorry there has been an error. Keeps saying this, is there a problem at Sky's end or is it me?

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This message was authored by: caesarome

Message posted on ‎24 Aug 2024 10:18 AM

Re: Unable to access Sky talk shield settings on website

Posted by a Superuser, not a Sky employee. Find out more

Are you logged in with your main Sky ID ?

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This message was authored by: Mouse101

Message posted on ‎24 Aug 2024 10:27 AM

Re: Unable to access Sky talk shield settings on website

Yes! Tried other browsers, but now get the message 'sever error' so guessing it is Sky. Will leave it for a couple of hours then try again.

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This message was authored by: jewers

Message posted on ‎24 Aug 2024 06:44 PM

Re: Unable to access Sky talk shield settings on website

@Mouse101 This fault has been going on for months on both the website and MySky app.  If you scroll down you will see the previous posts.  Sky is aware of the fault but still no fix.

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