Discussion topic: Tel4

This message was authored by: Tel4 · ‎11 Feb 2025

Q i cannot acces sky talk shield i have been in contact with your IT guys twice last year{2024] they told me wait 48 hours and try again did that twice to no avail its still not working spoke with a person from sky on sunday 9th feb 2025he told me to wait 24 hrs did this still not working. Whats the point of lying just admit you can't fix it. Now can some one at sky shed some light on this problem without fobbing me off. Frustrated user.

This message was authored by: caesarome · ‎11 Feb 2025

@Tel4

As you are talking to other customers only on here it might be worth

putting a complaint in by filling in this online form:

https://www.sky.com/help/complaints

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Mark39 · ‎11 Feb 2025

@Tel4 what error message are you seeing when you try to launch the Shield?

Discussion topic: Tel4

Tel4

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