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Discussion topic: Tel4

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This message was authored by: Tel4

Message posted on ‎11 Feb 2025 01:40 PM

Tel4

Q i cannot acces sky talk shield i have been in contact with your IT guys twice last year{2024] they told me wait 48 hours and try again did that twice to no avail its still not working spoke with a person from sky on sunday 9th feb 2025he told me to wait 24 hrs did this still not working. Whats the point of lying just admit you can't fix it. Now can some one at sky shed some light on this problem without fobbing me off. Frustrated user.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎11 Feb 2025 01:45 PM

Re: Tel4

Posted by a Superuser, not a Sky employee. Find out more

@Tel4 

As you are talking to other customers only on here it might be worth

putting a complaint in by filling in this online form:

 

https://www.sky.com/help/complaints

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Mark39

Message posted on ‎11 Feb 2025 01:52 PM

Re: Tel4

Posted by a Superuser, not a Sky employee. Find out more

@Tel4 what error message are you seeing when you try to launch the Shield?

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