Talk shield

[The+Original+Badg]

I went on sky Talk Shield but it is not opening on my mobile a small circle keeps going saying please wait

[Mark39 · Accepted solution]

@The+Original+Badg try clearing your browser cookies etc, or try your browser's privacy mode.

[The+Original+Badg]

Thank-you, I think reason is Sky has a problem with Sky Talk Shield which they are trying to fix 

The Original Badger 

[Mark39]

@The+Original+Badg yes,there's a long outstanding issue which affects some customers. However, so far it has resulted in a 'whoops....' error message rather than a spinning cursor.

[Jai_Sky]

My experience is the spinning in #MySky app and the whoopsy when I try to fire up #talk #shield from #sky.com

In addition to the issue of #Smarty mobile (& #three too?) unable to call #sky landline 

Poor customer service 

[TimmyBGood]

@Jai_Sky 

For information : the # symbol doesn't have any functionality in these forums.

[Jai_Sky]

☹️

Thank you for letting us know.

I sincerely hope that Sky actively see the posts 

[Jai_Sky]

This is the other problem for some of us...

Can't open talk shield in the app but it works for some of us from sky.com 

When pressed, Sky will admit that it's not not working for some and they are working on it.

Spare s few Bob from the ITV purchase kitty to fix the three\smarty mobile calling Sky landline and unavailability of talk shield from MySky app and sky.com