Discussion topic: Some calls coming through others not

This message was authored by: noskybyesky69 · ‎23 Jun 2022

Had an engineer out who sorted ( or so I thought) the phone line. Problem was in the main junction box. Contacted Sky as still having issues with some numbers not getting through. No problem dialling out receiving or calls from mine or husbands mobile. I cannot figure out what's happening. Was told that Sky would look into the matter, but no one seems to have a clue what's going on.

This message was authored by: Daniel0210 · ‎23 Jun 2022

@noskybyesky69

Sky will have passed this on to Openreach again. They aim to try to fix it within 5 working days (so no weekends or bank holidays) of being informed by Sky.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: noskybyesky69 · ‎23 Jun 2022

Well it will be nearly a week by then ! Going by th forum, it seems quite a common issue...not very impressed to be honest.

This message was authored by: Daniel0210 · ‎23 Jun 2022

Apologies @noskybyesky69 I have edited my last post. It's 5 working days.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Some calls coming through others not

Some calls coming through others not

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