Sky phone line not working

[Tilly339]

My Sky broadband is working fine, but I have no dialing tone to make or recieve calls. I've checked everything is plugged it. I don't have Internet calling, I still have a normal line with inclusive calls. How can I run a test on the line and get it sorted out please? 

[caesarome]

@Tilly339 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

You can also run this test via the MySky app.

Let us know how you get on.

[Tilly339]

Thanks, try the test. It says every look fine, but still no dial tone 

[caesarome]

Has your phone line been working prior to this issue ?

[Tilly339]

Yes, it was working fine

[Tilly339]

So what can I do next? My phone-in is still not working