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Discussion topic: Sky phone cable does not fit my current phone socket

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This message was authored by VintageQueen776 This message was authored by: VintageQueen776

Sky phone cable does not fit my current phone socket

I'm due to have a Sky engineer to come and install Sky at my new home so I can stay with Sky. However, I've noticed that my current Sky phone cable does not fit the existing Openreach phone socket. Do I need to speak to Sky about this before the engineer arrives, or will the engineer be aware of issues like this and be prepared for such a situation so as to resolve the problem on his visit? I don't want him turning up and saying that he can't install my Sky because of this problem.
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky phone cable does not fit my current phone socket

Posted by a Superuser, not a Sky employee. Find out more

Is it Sky Q you're having installed? What is the current Sky phone cable for ?

 

Sky Q boxes don't need a connection to the phone line.

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