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Discussion topic: Sky Talk

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This message was authored by: Richard180559

Sky Talk

I switched from talk talk broadband to Sky including old landline telephone. I was advised that my landline number would remain the same as I had requested. However 2 days after the changeover I discovered that without notification the number has changed. I want to revert to my correct old number. 

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This message was authored by: Daniel0210

Re: Sky Talk

Posted by a Superuser, not a Sky employee. Find out more

@Richard180559 

You would need to call Sky to see if this is possible. Sky don't / can't guarantee the number will remain the same. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Richard180559

Re: Sky Talk

I have made a complaint and am still waiting for a reply.

This message was authored by: Daniel0210

Re: Sky Talk

Posted by a Superuser, not a Sky employee. Find out more

@Richard180559 
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

Complaints can take up to 8 weeks to be potentially resolved. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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