Sky Talk Line not working

[badgerman53]

My Landline has suddenly stopped working (although Internet etc is still OK)

I've gone through all the help routines without success.

I rang the automated help number which identified a fault but hasn't given me the info to fix it.

Can someone help get me through to someone who can fix the issue please?

Thanks

Dave

[Daniel0210]

@badgerman53 
Try running the below test. If it detects an external fault it may give you the option of booking an engineer. Openreach’s target fix times is within 2 working days from when they’re notified by Sky.
https://www.sky.com/help/articles/fix-phone-problems-start

[badgerman53]

Already tried that without success thanks Daniel

[Daniel0210]

@badgerman53 

Did it not give you the opportunity to arrange an engineer? 

[badgerman53 · Accepted solution]

It didn't but I've now managed to book in an engineer via another Sky number.

Thanks for your help though