Server Error on Sky Talk Shield - today 6/12/23

[Asil]

When I press the Sky Talk Shield button a Server error is returned.  This happened on 5/12/23 and just now on 6/12/23.  I am wanting to add a * number to my list.  I have been using Sky Talk Shield for a number of years so it isn't a set up issue at my end.

[caesarome]

@Asil 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to Asil.

[Asil]

@Addie15 

Sorry, I can't see the invite?

[caesarome]

@Asil 

Do you not see a chat bubble at the bottom of this page ?

[Asil]

@caesarome 

Sorry no I can't see a chat bubble anywhere

[Asil]

@caesarome 

Ok, its just appeared ! I am not going daft honest.